Taxation Time By TaxFetch - 131

Can’t Claim HRA Exemption in ITR? How to Find & Fill the New Schedule 10(13A) — Step-by-Step Fix with Screenshots

Quick Answer

From this year the Income Tax e-filing portal blocks manual HRA exemption entries and demands a new Schedule 10(13A). To unlock it: (1) go back to the step-by-step questionnaire and opt out of the new regime u/s 115BAC(6), (2) answer Yes to the HRA exemption question and enter the amount, (3) open Schedule Salary and bifurcate your gross salary into Basic Salary and Actual HRA Received, and (4) scroll to Part 3 — the Section 10(13A) schedule is now enabled; fill place of residence and actual rent paid, and the portal auto-computes the least-of-three exemption.

If you are filing your ITR this year and hit the red error “Please fill schedule 10(13A) to claim HRA” — with no visible schedule anywhere to fill — you are not alone. From this assessment year the Income Tax Department has changed the ITR forms: the e-filing portal no longer allows you to simply type a flat tax-exempt HRA amount. Instead, a newly introduced Schedule 10(13A) acts as a breakdown calculator that cross-verifies your rent details and automatically computes your eligible House Rent Allowance exemption using the “least of the three” rule. The catch: the schedule stays hidden and locked until you complete a very specific sequence of steps. This guide walks that exact sequence with real portal screenshots.

By the numbers: HRA exemption u/s 10(13A) read with Rule 2A is the least of three amounts — actual HRA received, rent paid minus 10% of salary, and 50% of salary (metro: Mumbai, Kolkata, Delhi, Chennai) or 40% (non-metro) — and from AY 2025-26 onward the portal computes it only through the new Schedule 10(13A). Source: Income Tax Department.

The “least of the three” rule the schedule applies

#ComponentHow the portal computes it
AActual HRA receivedAuto-pulled from your bifurcated salary entry
BRent paid − 10% of salaryFrom the “Actual Rent paid” field you enter
C50% of salary (metro) / 40% (non-metro)From your “Place of Residence” selection
“The schedule is not broken — it is locked. Bifurcate Basic Salary and HRA in Schedule Salary first, and 10(13A) opens up exactly where the error said it would be.” — CA Juber Attar, TaxFetch e-CA Tax Expert

Why is the HRA exemption showing an error in ITR this year?

Earlier, you could pick “Sec 10(13A) — Allowance to meet expenditure incurred on house rent” in the exempt-allowances dropdown and directly type your exemption amount. Now the same dropdown shows the amount frozen at ₹0 with a warning:

ITR portal error: Please fill schedule 10(13A) to claim HRA - exempt allowance amount locked at zero
The new behaviour: the exempt-allowance amount is locked at ₹0 until Schedule 10(13A) is filled.

The fix is a four-part sequence: re-answer the questionnaire, confirm HRA eligibility, bifurcate your salary, and then fill the now-unlocked schedule. Follow the steps below in order — skipping the salary bifurcation is the single most common reason the schedule stays locked.

Step 1: Go back to the step-by-step questionnaire and opt out of the new regime

HRA exemption u/s 10(13A) is available only under the old tax regime. Return to the schedule-selection questionnaire (“Schedule questions” — General Info) and answer Yes to “Do you wish to exercise the option u/s 115BAC(6) of Opting out of new tax regime?”:

ITR questionnaire General Info: select Yes to opt out of new tax regime under section 115BAC(6)
Step 1 — General Info: select Yes to opt out of the new regime u/s 115BAC(6).

Step 2: Answer the salary exemption questions

Move to the Salary Exemption tab of the questionnaire. Work through the prescribed-allowance questions:

ITR Schedule questions Salary Exemption tab with prescribed allowances question under section 10(14)(i)
Step 2 — the Salary Exemption question set in the questionnaire.

Then find the question “Are you eligible to claim exemption in respect of House Rent Allowance? [Refer Section 10(13A) read with Rule 2A]”. Select Yes, choose Metro (only for Mumbai, Kolkata, Delhi or Chennai) or Non Metro, and enter the exemption amount you computed as per the rules:

ITR HRA eligibility question: Yes selected with Metro or Non Metro toggle under section 10(13A) read with Rule 2A
Select Yes, pick Metro / Non Metro…
HRA exemption amount entered in the ITR questionnaire exemption field
…and enter your computed exemption amount. (Not sure of the figure? Use the free TaxFetch HRA Calculator — link below.)

Step 3: Return to the main summary and open Schedule Salary

Come back to the Return Summary and open Schedule Salary:

ITR Return Summary page showing Part A General, Schedule Salary and other schedules
Step 3 — back on the Return Summary, open Schedule Salary.
Schedule Salary page with the Gross Salary section at the top
Inside Schedule Salary, expand section 1 — Gross Salary.

Step 4: Bifurcate your gross salary — this is what unlocks the schedule

In the Gross Salary annexure (salary as per section 17(1)), you must break your total salary into components: add Basic Salary and House Rent Allowance (HRA) as separate line items with their own amounts. Leaving these blank — or entering one lumped figure — is exactly what keeps Schedule 10(13A) locked or throws validation errors:

ITR Gross Salary bifurcation: Basic Salary and House Rent Allowance entered as separate line items under section 17(1)
Step 4 — bifurcate: Basic Salary and Actual HRA Received as separate rows under section 17(1). Take the figures from your Form 16 Part B / salary slips.

Step 5: Scroll to Part 3 — Schedule 10(13A) is now enabled

Still inside Schedule Salary, scroll down to Part 3 — “Less: Allowances to the extent exempt u/s 10”. You will see the Sec 10(13A) row:

Schedule Salary Part 3: allowances exempt under section 10 with the Sec 10(13A) house rent row
Part 3 — the Sec 10(13A) exempt-allowance row inside Schedule Salary.

And directly below it — the previously invisible “Section 10(13A) House rent allowance (HRA)” schedule is now enabled:

The Section 10(13A) House Rent Allowance schedule now visible and enabled below Part 3 in Schedule Salary
The unlocked Schedule 10(13A) appears right below the exempt-allowances block.

Step 6: Fill the Schedule 10(13A) breakdown

Expand it and fill the fields. Only three need your input — the rest auto-compute:

Schedule 10(13A) fields: place of residence, actual HRA received, actual rent paid, salary u/s 17(1), and auto-computed eligible exempt allowance
The Schedule 10(13A) calculator: enter place of residence, rent paid and salary details — line 7 auto-computes your eligible exemption.
LineFieldWhat to do
1Place of ResidenceSelect Metro only for Mumbai, Kolkata, Delhi or Chennai; every other city is Non-Metro
2Actual HRA received (A)Auto-pulled from your bifurcated HRA row — verify it matches Form 16
3Actual Rent paidEnter the total rent you actually paid in the year
4Salary as per Section 17(1)Enter salary for HRA purposes (basic + DA forming part of retirement benefits)
5Rent paid − 10% of salary (B)Auto-computed
650% / 40% of salary (C)Auto-computed from your Metro/Non-Metro choice
7Eligible Exempt Allowance u/s 10(13A)Auto-computed = least of A, B and C

Once line 7 populates, the exemption flows back into Part 3, the red error disappears, and your taxable salary drops accordingly. Confirm the schedule and proceed to validation.

Frequently asked questions

Why is Schedule 10(13A) not showing in my ITR at all?

It stays hidden until two things are true: you opted out of the new regime in the questionnaire and your gross salary is bifurcated with Basic Salary and HRA as separate line items in Schedule Salary. Do both and the schedule appears below Part 3 of Schedule Salary.

Can I claim HRA exemption under the new tax regime?

No. HRA exemption u/s 10(13A) is available only under the old regime — that is why Step 1 is opting out u/s 115BAC(6). If the old regime with HRA and other deductions beats the new regime for you, compare both before filing.

Why can’t I just type my HRA exemption amount like last year?

The portal now cross-verifies HRA claims. The manual amount field is locked at ₹0 and the exemption is accepted only through the Schedule 10(13A) breakdown, where the system itself applies the least-of-three rule to your rent and salary inputs.

What counts as a metro city for the 50% limit?

Only Mumbai, Kolkata, Delhi and Chennai. Bengaluru, Hyderabad, Pune, Gurugram, Noida and every other city are Non-Metro (40% of salary).

What figures should I take for Basic Salary and HRA received?

Use your Form 16 Part B / salary-slip annual figures. The Basic and HRA rows you enter under section 17(1) must add up (with your other components) to your total gross salary, or the portal will throw a mismatch error.

Key takeaways

  • The ITR forms changed this year: HRA exemption is now claimed only via the new Schedule 10(13A) — manual amounts are blocked.
  • The unlock sequence: opt out of new regime → answer the HRA question → bifurcate Basic + HRA in Schedule Salary → fill Schedule 10(13A) below Part 3.
  • An un-bifurcated (lumped) gross salary is the #1 reason the schedule stays locked.
  • The portal auto-computes the exemption as the least of: actual HRA, rent − 10% of salary, and 50%/40% of salary.
  • Metro = only Mumbai, Kolkata, Delhi, Chennai.

Want to know your exact eligible exemption before you touch the portal? Compute it in seconds with the free TaxFetch HRA Calculator, and check your full old-vs-new regime position with the Income Tax Calculator. Still stuck on your return? Talk to a TaxFetch e-CA expert and get it filed right.

About the Author

CA Juber Attar

CA Juber Attar

Founder of TaxFetch India

CA Juber Attar is a Chartered Accountant by profession and the founder of TaxFetch India. He has deep expertise in income tax, GST, TDS/TCS and compliance for Indian individuals and businesses, and writes to make India's complex tax rules simple, accurate and genuinely actionable.

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